Diace Designs, Inc. Company Policy
Thank you for choosing Diace Designs for your graphic design and branding needs; we will gladly be of assistance to you and your request upon agreement to our Company Policy. This agreement will be kept on file.
Standard Payment Terms:
Diace Designs requires a 50% or agreed upon deposit once project terms provided in the estimate are agreed to. Deposits are non-refundable. If project scope changes or additional items are added, a revised estimate will be provided for client signature.
Upon final approval and project completion, Diace Designs requires final payment prior to releasing any and all design files. Until final payment is received, Diace Designs will not release any files to a client(s), vendor(s), and/or launching/releasing website files regardless of deadlines. These terms are company policy and no exceptions will be made.
Payments For Standard Projects:
Diace Designs invoices are sent following client approval [terms: due upon recipient]. If the invoice is not paid in full within two weeks of invoice date, there will be a LATE FEE added to final invoice. All projects will stop immediately until payment is received.
Payments For Scheduled Projects:
Diace Designs will provide a detailed payment schedule (due dates/amount due) with deadlines. Proposed payment schedule is to be agreed upon and followed. All projects will stop immediately until payment is received.
Payment Forms Accepted:
Diace Designs accepts payment by Check, ACH/Direct Deposit, and Credit Cards (Visa, MasterCard, Discover, and American Express). Checks are to be made payable to Diace Designs, Inc. Payments are accepted at 3030 N. Rocky Point Dr. W., Ste. 150, Tampa, FL 33607.
Each project has a dedicated 3 rounds of revisions included unless stated otherwise.
Upon receiving ALL approved content and company branded assists, website(s) turnaround time is 4-6 weeks. If a website(s) exceeds the proposed 4-6 weeks turnaround time, additional charges will be added exceeding the original proposed amount. Unless stated otherwise in the estimate.
Diace Designs has a very strict policy regarding inactive projects. If a project sits inactive for 30+ days, this project is considered abandoned. Upon the 30th day, the final balance is due. Diace Designs will provide 1 week (5 business days) after final payment is received to complete the project before any new charges are acquired. Unless stated otherwise in the estimate.
Design Rights and Regulations:
Diace Designs is the sole owner of all graphic design elements designed, if used without remitting payment for any and all design elements, Diace Designs has the right to terminate the project immediately. If the artwork is not removed immediately, legal actions will be taken as this is considered stolen property. Diace Designs has the right to add and display all design elements created by Diace Designs to our website and/or social media platforms.
Diace Designs is not to be held responsible for any grammatical and/or spelling errors. Diace Designs will review artwork and content to the best of our ability, but it is the client’ responsibility to make sure all content is proofread and correct prior to final approval. If an error is found after a project is released; Diace Designs will correct the design file(s) to satisfaction, but can not be held accountable for any content errors and no charges will be refunded.
Diace Designs, Inc.: Iss. 11 • Rev. 3/2017