Policy and Terms

Thank you for choosing Diace Designs for your graphic design and branding needs. We’re excited to assist you and your team. Please review and agree to the following Company Policies before the start of your project.

Standard Payment Terms:
Diace Designs requires a 50% deposit (or other agreed-upon amount) upon acceptance of the project estimate. All deposits are non-refundable. Should the project scope change or additional services be requested, a revised estimate will be issued for client approval and signature.

Upon final approval and project completion, Diace Designs requires final payment prior to releasing any and all native design files. Diace Designs will not release any design files to a client(s), vendor(s), and/or launching/releasing website files, regardless of deadlines, until final payment is received.

Payments For Standard Projects:
Diace Designs invoices are sent upon client approval and are due upon receipt. If unpaid after 14 calendar days, a late fee will be applied to all outstanding invoices. All ongoing project(s) will pause immediately until full payment is received.

Payments For Scheduled Projects:
For projects with a scheduled timeline, Diace Designs will provide a detailed payment schedule including due dates and amounts. This schedule must be agreed upon and adhered to. If a scheduled payment is missed, the project will be placed on hold until payments are up to date.

Payment Forms Accepted:
Diace Designs accepts the following payment methods: Check, ACH/Direct Deposit, Paymode-X, and Credit Cards (Visa, MasterCard, Discover, and American Express up to $3,500), preferred payment is by check, ACH/Direct Deposit, or through Paymode-X.

Checks are to be made payable to:
Diace Designs, Inc.
3030 N. Rocky Point Dr. W., Ste. 150
Tampa, FL 33607

Project Revisions:
Unless otherwise stated in the project estimate, each project includes up to three (3) rounds of revisions.

Website Deadlines:
Upon receiving all approved content and company-branded assets, website(s) turnaround time is 6-8 weeks from the date content and branded assets are received. Delays in client deliverables may impact the project timeline. If the project exceeds the proposed 6–8 weeks due to client delay or extended revision cycles, additional charges may apply.

Project Inactivity:
Diace Designs has a strict policy regarding inactive projects. Projects that remain inactive for 30 days will be considered abandoned. Upon the 30th day, the final project balance is due. Diace Designs will provide 1 week (5 business days) after final payment is received to complete the remaining project, before any additional fees may apply.

Design Rights and Regulations:
Diace Designs is the sole owner of all graphic design elements designed. If used without remitting payment for any and all design elements, Diace Designs has the right to terminate all design services/projects immediately. If the artwork is not removed immediately, legal actions will be taken, as this is considered stolen property.

Diace Designs has the right to add and display all design elements created by Diace Designs, including design elements and final deliverables, on our website, social media, or promotional materials, unless otherwise agreed in writing.

Content Responsibility:
Diace Designs is not to be held responsible for any grammatical and/or spelling errors. Diace Designs makes every effort to review and correct client content to the best of our ability; clients are solely responsible for proofreading and approving all final copy. Diace Designs is not liable for any grammatical, spelling, or factual errors in the content once final approval has been given and the project is released. Diace Designs will correct the design file(s) to satisfaction post-approval, but cannot be held accountable for any content errors, and no refunds will be issued for content-related oversights.

Diace Designs, Inc.: Iss. 17 • Rev. 07/2024

If you agree to Diace Designs, Inc. Company Policy above, please complete and sign the acknowledgment form below: