Policy and Terms

Thank you for choosing Diace Designs for your graphic design and branding needs; we will gladly be of assistance to you and your request upon agreement to our Company Policy.

Standard Payment Terms:
Diace Designs requires a 50% or agreed upon deposit once the project terms provided in the estimate are agreed to. Deposits are non-refundable. If project scope changes or additional items are added, a revised estimate will be provided for client(s) signature.

Upon final approval and project completion, Diace Designs requires final payment prior to releasing any and all native design files. Diace Designs will not release any design files to a client(s), vendor(s), and/or launching/releasing website files regardless of deadlines until final payment is received.

Payments For Standard Projects:
Diace Designs invoices are sent following client approval [terms: due upon recipient]. If the invoice is not paid in full within two weeks (14 days) of the invoice date, there will be a LATE FEE added to all pending invoice(s). All projects in production will stop immediately until payment is received in FULL.

Payments For Scheduled Projects:
Diace Designs will provide a detailed payment schedule (due dates/amount due) with deadlines. Proposed payment schedule is to be agreed upon and followed. All projects will stop immediately until payment(s) is received.

Payment Forms Accepted:
Diace Designs accepts payment by Check, ACH/Direct Deposit, Paymode-X, and Credit Cards (Visa, MasterCard, Discover, and American Express). Diace Designs will accept credit card payments up to $3,500, preferred payment is by check, ACH/Direct Deposit, or through Paymode-X. Checks are to be made payable to Diace Designs, Inc., 3030 N. Rocky Point Dr. W., Ste. 150, Tampa, FL 33607.

Project Revisions:
Each project has a dedicated 3 rounds of revisions included unless stated otherwise in estimate.

Website Deadlines:
Upon receiving ALL approved content and company-branded assists, website(s) turnaround time is 6-8 weeks. If a website(s) exceeds the proposed 6-8 weeks turnaround time, additional charges will be added exceeding the originally proposed amount. Unless stated otherwise in estimate.

Project Inactivity:
Diace Designs has a strict policy regarding inactive projects. If a project sits inactive for 30 days, this project is considered abandoned. Upon the 30th day, the final project balance is due. Diace Designs will provide 1 week (5 business days) after final payment is received to complete the project before any new charges are acquired.

Design Rights and Regulations:
Diace Designs is the sole owner of all graphic design elements designed, if used without remitting payment for any and all design elements, Diace Designs has the right to terminate all projects immediately. If artwork is not removed immediately, legal actions will be taken as this is considered stolen property. Diace Designs has the right to add and display all design elements created by Diace Designs to our website and/or social media platforms.

Diace Designs is not to be held responsible for any grammatical and/or spelling errors. Diace Designs will review artwork and content to the best of our ability, but it is the client(s) responsibility to make sure all content is proofread and correct prior to final approval. If an error is found after a project is released; Diace Designs will correct the design file(s) to satisfaction, but cannot be held accountable for any content errors, and no charges will be refunded.

Diace Designs, Inc.: Iss. 16 • Rev. 10/2022

If you agree to Diace Designs, Inc. Company Policy above, please complete the form below: